Course Aim
Effective communication is essential to ensure safe, quality care. This course identifies the potential barriers to communication and explores strategies that can promote positive communication with those you support, based on their individual needs.
Learning Outcomes
  • Discuss the importance of effective communication for the delivery of safe, quality care and support
  • Identify potential barriers to effective communication when caring for individuals with a variety of communication needs
  • Recognise the importance of adapting communication approaches and identify key strategies to support individual communication needs